Free Shipping, Free Returns, and 30-Day Refund Policy
At Ergonomic Office Chair, we are committed to providing you with the best shopping experience possible. We understand that sometimes a product might not meet your expectations, and we want to make sure you’re completely satisfied with your purchase. That’s why we offer a comprehensive Free Shipping, Free Returns, and 30-Day Refund Policy.
Free Shipping:
We believe that shipping costs should never stand in the way of you enjoying your favorite products. Enjoy the convenience of free standard shipping on all orders, with no minimum purchase required. Whether you’re ordering a single item or multiple products, we’ve got your shipping covered.
Free Returns:
If you’re not completely happy with your purchase, don’t worry – we’ve got you covered with our hassle-free return process. We offer free return shipping on all eligible items within 30 days of delivery. Whether the product didn’t meet your expectations, you changed your mind, or there’s a defect, we’re here to assist you in making the return process smooth and easy.
30-Day Refund Policy:
We stand behind the quality of our products and want you to be 100% satisfied. If you’re not pleased with your purchase for any reason, you can request a refund within 30 days of the delivery date. Simply initiate the return process through our website or customer service, and we’ll guide you through the necessary steps.
Refund Process:
Once we receive the returned item(s) and inspect their condition, we will process your refund within 5 business days. The refund will be issued to your original payment method. Please note that it may take additional time for your financial institution to reflect the refund in your account, up to 14 business days.
Conditions:
Items must be returned in their original condition, including all packaging, tags, and accessories.
Some exclusions may apply. Non-returnable items will be clearly marked on the product page.
Refunds are not applicable to items that have been damaged due to normal wear and tear, misuse, abuse, or improper care.
Cancelations:
All orders can be cancelled prior to shipping. If you like to cancel your order, please reach out to our customer support team.
Our goal is to make your shopping experience a delightful one, from start to finish. If you have any questions or need assistance, our dedicated customer support team is always ready to help.